Description:
The
future of real time voice communications transmission is rapidly
evolving away from the traditional TDM circuit-switched infrastructure
towards converged packet-based delivery models. In this course students
develop a complete understanding of the technologies, standards and
advanced applications that are driving the deployment of Voice Over IP
equipment and services.
Audience: Anyone
involved in analyzing, designing, planning, marketing, installing and
supporting VoIP environments will find this course valuable.
Delivery Methods: Live
classroom with hands-on labs.
This course can be modified and used as part of a
customized IP curriculum to suit your
business requirements.
Audiences of all
levels
will find it useful to combine all or parts of this course with
modules from the IP Internetworking courses
to create a thorough IP course curriculum, to suit unique
training needs.
For course availability and
pricing, contact a training coordinator... train@the-web.com
Introduction to Voice Over IP
Voice Over IP Introduction
Trends in Voice & Data Convergence
The Public Switched Telephone Network (PSTN)
Evolution of Voice Networks
Circuit vs Packet Networks
Signaling System Number 7 (SS7)
Customer expectations
Real Time Vs. Non Real Time networks
Latency, Jitter defined
The Voice Over IP Business Case
Innovative Services
New applications
ROI
Emerging Next Generation Carriers
Incumbent carriers
Next Generation carriers
Internet telephony service providers
Introduction to Voice Over IP in the Enterprise
Voice Over other Packet technologies
Voice over Frame Relay
Voice over ATM
Emerging Voice transports
VoDSL
Voice over cable modem
Networking Protocols
Introduction to TCP/IP
IP Addressing
TCP/UDP overview
DNS & DHCP operation in modern networks
Routing in IP Networks
Overview
Routing protocols
Sample LAN & WAN topologies
Call Control
in IP Networks
H.323: Standards for Multimedia over IP Networks
Call Setup Using H.245 and H.225
Media Gateway Control (MEGACO)
Session Initiation Protocol (SIP)
SIP Addressing and Session Control
Comparisons of H.323, SIP, and MEGACO
QOS related networking protocols
Resource Reservation Protocol (RSVP)
Differentiated Services (DiffServ)
Multiprotocol Label Switching
Real-Time Transport Protocol (RTP)
RTP Control Protocol (RTCP)
Examples of Real World LAN/WAN topologies with Voice Over IP services
Voice Encoding Standards
Overview of encoding standards for 'Voice Over'
G.711 Pulse Code Modulation (PCM)
Linear Predictive Coders (LPCs)
Code-Excited Linear Predictive (CELP) Coders
G.723.1 and G.729
VoIP issues
Jitter and Delay in Voice over IP
Echo Cancellation
Packet Size
Gateway for Voice-to-IP and IP-to-voice conversions
Real World Implementation Examples
Carrier implementations of VoIP
Enterprise implementations
Overview of Cisco’s AVVID architecture & equipment
VoIP in the Enterprise Call Center
Have a specific training requirement not answered on this web
site?
Contact us :
train@the-web.com
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